Worked example · read-only
Action Agenda
Crown Cork & Seal — the hard jobs
Grade
Clean
Challenge
Win the metal-can work the big three won't bother with
Crux: what makes it hard
Standard cans are a commodity where the giants win on volume, so a small player competing head-on on price loses, because it can never match their scale.
Power: our asymmetry
Fast, flexible plants and application engineers who can tool up for odd can shapes and short runs the volume-focused giants treat as a nuisance.
Guiding policy
Serve only the hard jobs — hard-to-hold products, short runs, fast turnarounds — and skip the high-volume commodity work entirely.
Coherent actions
- 01Put plants near customers to turn orders around in days
- 02Take the short-run, hard-to-fill jobs the big three decline
- 03Build application-engineering teams to solve odd container problems
- 04Charge premium prices justified by speed and service
- 05Walk away from any high-volume commodity contract
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